Privacy Policy

Effective Date: 8th December, 2023

This Privacy Policy explains how CareCart (“we,” “us,” or “our”) collects, uses, and discloses information about you. By accessing or using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect personal information that you provide directly, such as your name, email address, phone number, and delivery address when you register or make a purchase.

1.2 Usage Information:

We automatically collect information about your interactions with our services, including the pages you view, your search queries, and other interactions.

1.3 Device Information:

We collect information about the device you use to access our services, including the hardware model, operating system, and unique device identifiers.

1.4 Location Information:

With your consent, we may collect precise location information from your device to provide location-based services.

2. How We Use Your Information

2.1 Providing Services:

We use your information to provide, maintain, and improve our services, including order fulfillment, customer support, and personalized recommendations.

2.2 Communications:

We may send you service-related communications, promotional messages, and other information. You can opt-out of marketing communications at any time.

2.3 Analytics:

We use analytics tools to understand how users interact with our services, analyze trends, and improve our offerings.

3.Information Sharing

3.1 With Service Providers:

We may share your information with third-party service providers to facilitate services like payment processing, delivery, and customer support.

3.2 Legal Compliance:

We may disclose your information if required by law or in response to legal requests, such as court orders or subpoenas.

3.3 Business Transactions:

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Your Choices

4.1 Account Information:

You can update or delete your account information by accessing your account settings.

4.2 Cookies and Similar Technologies:

Most web browsers are set to accept cookies by default. You can manage cookies through your browser settings.

5. Security

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. PCI Compliance

We are responsible for ensuring our compliance with all applicable laws, regulations, and network rules when saving your payment details on CareCart. For your convenience, we may offer the option to save your payment method for future use, but we require your explicit agreement before doing so.

When you provide your agreement, it allows us to securely save your payment details. This feature may enable transactions, such as charges, even when you are not actively using our website or app, placing a MOTO (Mail Order/Telephone Order) order, or present in our store.

As part of this agreement, we encourage you to review and accept terms during the checkout process that outline:

  • Your approval for initiating payments or a series of payments on your behalf for specified transactions.
  • The expected timing and frequency of payments, whether they are scheduled installments, subscription payments, or unscheduled top-ups.
  • How the payment amount is determined.
  • Cancellation policies, especially if the payment method is set up for a subscription service.

7. Agreement Record

We will keep a record of your written agreement to these terms.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at