We Are Here To Help

We would love to hear from you. For all product inquires please send us an email and our team will be back with you shortly.


To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.


Do you have questions about becoming a vendor?
Send us an email and we’ll get in touch shortly.


You can find our company policies here.



Free standard shipping
on all orders of $100

Support Hours
M-F 9:00 AM to 5:00 PM MST

Live Chat


Yes, CareCart’s activities are currently continuing. However, delivery times may be longer than usual. Do not use delivery addresses for buildings that may be closed due to the current provisions (e.g. schools).

Our teams are working to ensure availability of these products, and continue to bring on additional capacity to deliver customer orders. We’re continuing to ship all available selection in our inventory, but some products may currently take longer to ship.

You can track your order and deliveries from the CareCart email you were sent after purchase. Once your order has shipped, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.

Yes. We are still processing returns. To start a return and learn more about returns, please see our Return Policy

We are closely monitoring the impact of COVID-19. In addition to the thousands who are affected by the illness, thousands more are indirectly dealing with changes in their work, school, and community environments.